USGoBuy is proud to be in partnership with famous logistic brand DHL. We are the largest and most reliable package forwarding agency in USA, serving more than 200,000 customers in over 200 countries. We serve a wide range of clients from multi-national corporations to individuals on every continent. Our customers rely on our expertise to ensure their items are shipped quickly, safely and in the most cost-effective manner possible.
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The parcel volumn will add shipping ratesMore Frequently Asked Questions >>
2.Plants and Flowers.
3.Animals (including beneficial insects)
4.Imitations of firearms, munitions or/ and explosive
5.Airline tickets, blank stock (NI)
1. Submit your
2. We buy items
as you request
3. Submit your
4. We ship your items
in the way you choose
1. Sign up for your
free U.S. address.
2. Ship your packages
to our warehouse.
3. Submit your shipping
4. We repack and ship
your packages to you.
A: If your parcels are delivered by us but there’s no information in “My Packages”, it is probably because there’s no/incorrect mailbox # on your parcels. Please contact us immediately by sending the tracking # of your parcels and the mailbox #of your account to email@example.com. NOTE: 1. USPS may send your package to another address by mistake, but it still shows delivered in their website. For some high-cost items, we suggest you to use UPS, FedEx instead of USPS. 2. For the package delivered on weekends, it will take more time for updating. Generally it should be added to your account on next Monday.2.What happen to package exceeded 60 days free storage period?
A: Package exceeded free storage period will be discarded and USGoBuy reserved the right to charge customer for longer storage time on behalf of customer. Any package extention must request within 5 days before package expired.3.What is "DIM weight"?
A: Dimensional Weight(Dim Weight or Volumetric Weight) is based on the size of the package. For large items like pillow and lamp shade who have a small Actual Weight but with a larger Dimensional Weight. These items will be asked to pay the shipping fee according to Dimensional Weight .Generally, the DIM weight is calculated as follows (in pounds): DIM weight = (Length X Height X Width) /1394.What is the general procedure of BuyForMe service?
A: Step 1: YOU prepay the total amount of the items you want to buy and send us the links of the items with necessary specifications (Size, Color, Quantity, and so on). Step 2: WE buy the items for you with our alternative address and pay them with our credit card. Step 3: WE receive the packages, bring them back to our warehouse and input them into our system based on your mailbox number. Step 4: YOU see your packages from “My Packages” tap in your account. Step 5: YOU pay the estimated shipping fee and initiate a shipment request. Step 6: WE consolidate your packages (as minimum as we can to save your money) and ship them with your designated carrier. Step 7: WE upload your tracking # and YOU wait for your items at home! Step 8: Extra shipping fee will be credited back to your account. You can use it for your next shipment or request a refund. NOTE: All the BuyForMe orders will be handled but due to various policies of US merchants , some orders may be cancelled or need more time to be processed, such as apple, H&M, A&F, etc5.What will my address with USGoBuy.com look like?
A: Sign in your account and then you will find the address as follow in the middle part of the page. Name: Your Name (must be the same as your legal name) Address Line 1: 14121 NE Airport Way Address Line 2: # XXXXXX (refer to your suite number, like #314808) City: Portland State: Oregon Zip code: 97230 Country: USA //Tel: +1 503-384-2291 NOTE: 1. The recipient name must be your legal name and same to the name associated with your account. Any discrepancy will result in identification verification and the forwarding of your packages may be delayed. 2. Do put # or PMB before your mailbox number. DO NOT put “Suite” or other identifier because it is not accepted by the US Postal Service according to the Domestic Mail Manual. They may refuse to delivery your packages because of the incorrect identifier.
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