USGoBuy is proud to be in partnership with famous logistic brand DHL. We are the largest and most reliable package forwarding agency in USA, serving more than 200,000 customers in over 200 countries. We serve a wide range of clients from multi-national corporations to individuals on every continent. Our customers rely on our expertise to ensure their items are shipped quickly, safely and in the most cost-effective manner possible.
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The parcel volumn will add shipping ratesMore Frequently Asked Questions >>
2.Currency and negotiable instruments in any form (nominal and cash-like) credit cards, telephone cards
4.Credit card blanks (NI)
5.Hazardous or combustible materials (as defined in IATA Regulations) (as defined in IATA Regulations)
1. Submit your
2. We buy items
as you request
3. Submit your
4. We ship your items
in the way you choose
1. Sign up for your
free U.S. address.
2. Ship your packages
to our warehouse.
3. Submit your shipping
4. We repack and ship
your packages to you.
A: Acceptable identification includes: 1) Valid driver's license or state non-driver's identification card; 2) Arm forces, government, university, or recognized corporate identification card; 3) Passport, alien registration card or certificate of naturalization; 4) Current lease, mortgage or Deed of Trust; 5) Voter or vehicle registration card; 6) A home or vehicle insurance policy; 7) Bank/credit/debit card statement; 8) Utility Bill.2.What is "DIM weight"?
A: Dimensional Weight(Dim Weight or Volumetric Weight) is based on the size of the package. For large items like pillow and lamp shade who have a small Actual Weight but with a larger Dimensional Weight. These items will be asked to pay the shipping fee according to Dimensional Weight .Generally, the DIM weight is calculated as follows (in pounds): DIM weight = (Length X Height X Width) /1393.Can I use USGoBuy address as my billing address?
A: No. Your USGoBuy address can only be used for receiving packages. All other purposes are prohibited, including but not limit to: using our address as their credit card billing address, indicating or using our address as their residential or business address. Abusing your USGoBuy address will result in account closing permanently and all your packages will be returned to sender immediately.4.Can I declare another value on my items in order to lower Import Duties and Taxes?
A: In all circumstances, the member represents and certifies that any value provided to USGoBuy.com is true and accurate. We declare the value of the items with the price you provide with us and you are sole responsible for subsequent results caused by inaccurate declared value. For item, if it is a gift, kindly notice you also should declare it according to the identical market value.5.Why there’s no information in “My Packages” after my parcels have been delivered to your warehouse?
A: If your parcels are delivered by us but there’s no information in “My Packages”, it is probably because there’s no/incorrect mailbox # on your parcels. Please contact us immediately by sending the tracking # of your parcels and the mailbox #of your account to email@example.com. NOTE: 1. USPS may send your package to another address by mistake, but it still shows delivered in their website. For some high-cost items, we suggest you to use UPS, FedEx instead of USPS. 2. For the package delivered on weekends, it will take more time for updating. Generally it should be added to your account on next Monday.
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