US to Cyprus via DHL

1.How can I track my parcel?

A: After you submit a shipment，we will email you to let you know when your goods are shipped. You can then log in to your account to check "My Shipments". Also you can track your parcel according to the link that we provided in the email. The following link only for your reference. DHL: http://www.dhl-usa.com/en.html FedEx: https://www.fedex.com/apps/fedextrack/?action=track&cntry_code=us USPS: https://tools.usps.com/go/TrackConfirmAction_input

2.Can I declare another value on my items in order to lower Import Duties and Taxes?

A: In all circumstances, the member represents and certifies that any value provided to USGoBuy.com is true and accurate. We declare the value of the items with the price you provide with us and you are sole responsible for subsequent results caused by inaccurate declared value. For item, if it is a gift, kindly notice you also should declare it according to the identical market value.

3.What is the general procedure of ShipForMe service?

A: Step 1: YOU sign up and get confirmation with a US address from USGoBuy.com. Step 2: YOU shop and ship your items to this address with your mailbox number. Step 3: WE receive the packages and input them into our system based on your mailbox number. Step 4: YOU see your packages from “My Packages” tap in your account. Step 5: YOU pay the estimated shipping fee while initiating a shipment request. Step 6: WE consolidate your packages (as minimum as we can to save your money) and ship them with your designated carriers. Step 7: WE upload your tracking # and YOU wait for your items at home! Step 8: Extra shipping fee will be credited back to your account. You can use it for your next shipment or request a refund. Notes: Recipients must be the same to the name in your account. So please make sure sign up with your legal name and use this name as recipient for all your shipments.

4.Do I need to submit 1583 form?

A: The Form 1583 is requested when we concern about the safety of your account. At that time the parcels will not be shipped out until the account is verified. A clean and original 1583 form can be downloaded from: 1583 Form A sample of the filled 1583 Form: Sample To verify your identity and protect your account, you'll need to scan or take pictures (using your cell phone, for example) of the Form 1583 and 2 verifiable identifications and upload them into your account, click Member Settings then Personal Profile. You don’t need to mail the original form to us or have it notarized.

5.What is the general procedure of BuyForMe service?

A: Step 1: YOU prepay the total amount of the items you want to buy and send us the links of the items with necessary specifications (Size, Color, Quantity, and so on). Step 2: WE buy the items for you with our alternative address and pay them with our credit card. Step 3: WE receive the packages, bring them back to our warehouse and input them into our system based on your mailbox number. Step 4: YOU see your packages from “My Packages” tap in your account. Step 5: YOU pay the estimated shipping fee and initiate a shipment request. Step 6: WE consolidate your packages (as minimum as we can to save your money) and ship them with your designated carrier. Step 7: WE upload your tracking # and YOU wait for your items at home! Step 8: Extra shipping fee will be credited back to your account. You can use it for your next shipment or request a refund. NOTE: All the BuyForMe orders will be handled but due to various policies of US merchants , some orders may be cancelled or need more time to be processed, such as apple, H&M, A&F, etc