USGoBuy is proud to be in partnership with famous logistic brand DHL. We are the largest and most reliable package forwarding agency in USA, serving more than 200,000 customers in over 200 countries. We serve a wide range of clients from multi-national corporations to individuals on every continent. Our customers rely on our expertise to ensure their items are shipped quickly, safely and in the most cost-effective manner possible.
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The parcel volumn will add shipping ratesMore Frequently Asked Questions >>
1.Furniture from removals
3.Human remains or ashes
4.Airline tickets, train tickets and event tickets
1. Submit your
2. We buy items
as you request
3. Submit your
4. We ship your items
in the way you choose
1. Sign up for your
free U.S. address.
2. Ship your packages
to our warehouse.
3. Submit your shipping
4. We repack and ship
your packages to you.
A: Step 1: YOU sign up and get confirmation with a US address from USGoBuy.com. Step 2: YOU shop and ship your items to this address with your mailbox number. Step 3: WE receive the packages and input them into our system based on your mailbox number. Step 4: YOU see your packages from “My Packages” tap in your account. Step 5: YOU pay the estimated shipping fee while initiating a shipment request. Step 6: WE consolidate your packages (as minimum as we can to save your money) and ship them with your designated carriers. Step 7: WE upload your tracking # and YOU wait for your items at home! Step 8: Extra shipping fee will be credited back to your account. You can use it for your next shipment or request a refund. Notes: Recipients must be the same to the name in your account. So please make sure sign up with your legal name and use this name as recipient for all your shipments.2.What will my address with USGoBuy.com look like?
A: Sign in your account and then you will find the address as follow in the middle part of the page. Name: Your Name (must be the same as your legal name) Address Line 1: 14121 NE Airport Way Address Line 2: # XXXXXX (refer to your suite number, like #314808) City: Portland State: Oregon Zip code: 97230 Country: USA //Tel: +1 503-384-2291 NOTE: 1. The recipient name must be your legal name and same to the name associated with your account. Any discrepancy will result in identification verification and the forwarding of your packages may be delayed. 2. Do put # or PMB before your mailbox number. DO NOT put “Suite” or other identifier because it is not accepted by the US Postal Service according to the Domestic Mail Manual. They may refuse to delivery your packages because of the incorrect identifier.3.Do I need to submit 1583 form?
A: The Form 1583 is requested when we concern about the safety of your account. At that time the parcels will not be shipped out until the account is verified. A clean and original 1583 form can be downloaded from: 1583 Form A sample of the filled 1583 Form: Sample To verify your identity and protect your account, you'll need to scan or take pictures (using your cell phone, for example) of the Form 1583 and 2 verifiable identifications and upload them into your account, click Member Settings then Personal Profile. You don’t need to mail the original form to us or have it notarized.4.Can I use USGoBuy address as my billing address?
A: No. Your USGoBuy address can only be used for receiving packages. All other purposes are prohibited, including but not limit to: using our address as their credit card billing address, indicating or using our address as their residential or business address. Abusing your USGoBuy address will result in account closing permanently and all your packages will be returned to sender immediately.5.How to withdraw the money in my E-wallet?
A: Please click at Withdraw in Account Activity, fill in the related information and submit your request. We will refund the money to your PayPal account or WebMoney account within 1-2 business days. We are sorry that we don’t do refund by Western Union or Wire Transfer.
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