USGoBuy is proud to be in partnership with famous logistic brand DHL. We are the largest and most reliable package forwarding agency in USA, serving more than 200,000 customers in over 200 countries. We serve a wide range of clients from multi-national corporations to individuals on every continent. Our customers rely on our expertise to ensure their items are shipped quickly, safely and in the most cost-effective manner possible.
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The parcel volumn will add shipping ratesMore Frequently Asked Questions >>
3.Illegal goods, such as counterfeit goods and narcotics
1. Submit your
2. We buy items
as you request
3. Submit your
4. We ship your items
in the way you choose
1. Sign up for your
free U.S. address.
2. Ship your packages
to our warehouse.
3. Submit your shipping
4. We repack and ship
your packages to you.
A: Fill in your USGoBuy address when checking out. Do not forget to put your unique mailbox number in the second line of the shipping address. 14121 NE Airport Way # XXXXXX (refer to your suite number, like #314808) Portland, OR 97230 NOTE: Some merchant may request that your shipping and billing address must be the same one. If this happens, we recommend you to use our BuyForMe Service. We will use our own credit cards to buy the items you want.2.How can I use coupons?
A: You will find three types of coupons in your account: unused, used, and expired. Validated coupons are marked with color, while invalidated ones marked with gray.In the checkout page of your ShipForMe order, you will be able to see all the available coupons. Please choose a coupon by clicking “Apply” and check the total amount before you make payment. NOTE: 1. You are able to use coupons to pay for the ShipForMe order and the international shipping fee, coupons can cover at most the total amount of the ShipForMe order. 2. There is lowest consumption limit for both the amount of the ShipForMe order and the international shipping fee. The amount of the ShipForMe order doesn’t include all the fees arise from BuyForMe order. 3. You won’t get the difference back if the coupon amount is larger than the order amount but in this case, you will be able to use the difference to deduct the same amount when you need to make second payment.3.What will my address with USGoBuy.com look like?
A: Sign in your account and then you will find the address as follow in the middle part of the page. Name: Your Name (must be the same as your legal name) Address Line 1: 14121 NE Airport Way Address Line 2: # XXXXXX (refer to your suite number, like #314808) City: Portland State: Oregon Zip code: 97230 Country: USA //Tel: +1 503-384-2291 NOTE: 1. The recipient name must be your legal name and same to the name associated with your account. Any discrepancy will result in identification verification and the forwarding of your packages may be delayed. 2. Do put # or PMB before your mailbox number. DO NOT put “Suite” or other identifier because it is not accepted by the US Postal Service according to the Domestic Mail Manual. They may refuse to delivery your packages because of the incorrect identifier.4.Can I declare another value on my items in order to lower Import Duties and Taxes?
A: In all circumstances, the member represents and certifies that any value provided to USGoBuy.com is true and accurate. We declare the value of the items with the price you provide with us and you are sole responsible for subsequent results caused by inaccurate declared value. For item, if it is a gift, kindly notice you also should declare it according to the identical market value.5.How can I track my parcel?
A: After you submit a shipment，we will email you to let you know when your goods are shipped. You can then log in to your account to check "My Shipments". Also you can track your parcel according to the link that we provided in the email. The following link only for your reference. DHL: http://www.dhl-usa.com/en.html FedEx: https://www.fedex.com/apps/fedextrack/?action=track&cntry_code=us USPS: https://tools.usps.com/go/TrackConfirmAction_input
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