1.Does shipping rates include Import Duties and Taxes?

A: While our shipping rates include all shipping and handling costs, you may still be responsible for certain Import Duties and Taxes levied against your shipment by your country. USGoBuy.com is not responsible for any delays in shipping associated with customs difficulties.

2.What is the general procedure of BuyForMe service?

A: Step 1: YOU prepay the total amount of the items you want to buy and send us the links of the items with necessary specifications (Size, Color, Quantity, and so on). Step 2: WE buy the items for you with our alternative address and pay them with our credit card. Step 3: WE receive the packages, bring them back to our warehouse and input them into our system based on your mailbox number. Step 4: YOU see your packages from “My Packages” tap in your account. Step 5: YOU pay the estimated shipping fee and initiate a shipment request. Step 6: WE consolidate your packages (as minimum as we can to save your money) and ship them with your designated carrier. Step 7: WE upload your tracking # and YOU wait for your items at home! Step 8: Extra shipping fee will be credited back to your account. You can use it for your next shipment or request a refund. NOTE: All the BuyForMe orders will be handled but due to various policies of US merchants , some orders may be cancelled or need more time to be processed, such as apple, H&M, A&F, etc

3.Can I declare another value on my items in order to lower Import Duties and Taxes?

A: In all circumstances, the member represents and certifies that any value provided to USGoBuy.com is true and accurate. We declare the value of the items with the price you provide with us and you are sole responsible for subsequent results caused by inaccurate declared value. For item, if it is a gift, kindly notice you also should declare it according to the identical market value.

4.How to use my U.S. address?

A: Fill in your USGoBuy address when checking out. Do not forget to put your unique mailbox number in the second line of the shipping address. 14121 NE Airport Way # XXXXXX (refer to your suite number, like #314808) Portland, OR 97230 NOTE: Some merchant may request that your shipping and billing address must be the same one. If this happens, we recommend you to use our BuyForMe Service. We will use our own credit cards to buy the items you want.

5.What is the general procedure of ShipForMe service?

A: Step 1: YOU sign up and get confirmation with a US address from USGoBuy.com. Step 2: YOU shop and ship your items to this address with your mailbox number. Step 3: WE receive the packages and input them into our system based on your mailbox number. Step 4: YOU see your packages from “My Packages” tap in your account. Step 5: YOU pay the estimated shipping fee while initiating a shipment request. Step 6: WE consolidate your packages (as minimum as we can to save your money) and ship them with your designated carriers. Step 7: WE upload your tracking # and YOU wait for your items at home! Step 8: Extra shipping fee will be credited back to your account. You can use it for your next shipment or request a refund. Notes: Recipients must be the same to the name in your account. So please make sure sign up with your legal name and use this name as recipient for all your shipments.