USGoBuy is proud to be in partnership with famous logistic brand DHL. We are the largest and most reliable package forwarding agency in USA, serving more than 200,000 customers in over 200 countries. We serve a wide range of clients from multi-national corporations to individuals on every continent. Our customers rely on our expertise to ensure their items are shipped quickly, safely and in the most cost-effective manner possible.
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The parcel volumn will add shipping ratesMore Frequently Asked Questions >>
3.Means of transport ( i.e. cars, motorcycles, etc.)
1. Submit your
2. We buy items
as you request
3. Submit your
4. We ship your items
in the way you choose
1. Sign up for your
free U.S. address.
2. Ship your packages
to our warehouse.
3. Submit your shipping
4. We repack and ship
your packages to you.
A: Fill in your USGoBuy address when checking out. Do not forget to put your unique mailbox number in the second line of the shipping address. 14121 NE Airport Way # XXXXXX (refer to your suite number, like #314808) Portland, OR 97230 NOTE: Some merchant may request that your shipping and billing address must be the same one. If this happens, we recommend you to use our BuyForMe Service. We will use our own credit cards to buy the items you want.2.What is "DIM weight"?
A: Dimensional Weight(Dim Weight or Volumetric Weight) is based on the size of the package. For large items like pillow and lamp shade who have a small Actual Weight but with a larger Dimensional Weight. These items will be asked to pay the shipping fee according to Dimensional Weight .Generally, the DIM weight is calculated as follows (in pounds): DIM weight = (Length X Height X Width) /1393.What will my address with USGoBuy.com look like?
A: Sign in your account and then you will find the address as follow in the middle part of the page. Name: Your Name (must be the same as your legal name) Address Line 1: 14121 NE Airport Way Address Line 2: # XXXXXX (refer to your suite number, like #314808) City: Portland State: Oregon Zip code: 97230 Country: USA //Tel: +1 503-384-2291 NOTE: 1. The recipient name must be your legal name and same to the name associated with your account. Any discrepancy will result in identification verification and the forwarding of your packages may be delayed. 2. Do put # or PMB before your mailbox number. DO NOT put “Suite” or other identifier because it is not accepted by the US Postal Service according to the Domestic Mail Manual. They may refuse to delivery your packages because of the incorrect identifier.4.How can I track my parcel?
A: After you submit a shipment，we will email you to let you know when your goods are shipped. You can then log in to your account to check "My Shipments". Also you can track your parcel according to the link that we provided in the email. The following link only for your reference. DHL: http://www.dhl-usa.com/en.html FedEx: https://www.fedex.com/apps/fedextrack/?action=track&cntry_code=us USPS: https://tools.usps.com/go/TrackConfirmAction_input5.Do I need to submit 1583 form?
A: The Form 1583 is requested when we concern about the safety of your account. At that time the parcels will not be shipped out until the account is verified. A clean and original 1583 form can be downloaded from: 1583 Form A sample of the filled 1583 Form: Sample To verify your identity and protect your account, you'll need to scan or take pictures (using your cell phone, for example) of the Form 1583 and 2 verifiable identifications and upload them into your account, click Member Settings then Personal Profile. You don’t need to mail the original form to us or have it notarized.
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