USGoBuy is proud to be in partnership with famous logistic brand DHL. We are the largest and most reliable package forwarding agency in USA, serving more than 200,000 customers in over 200 countries. We serve a wide range of clients from multi-national corporations to individuals on every continent. Our customers rely on our expertise to ensure their items are shipped quickly, safely and in the most cost-effective manner possible.
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The parcel volumn will add shipping ratesMore Frequently Asked Questions >>
3.Airline tickets, train tickets and event tickets
5.Imitation and pirated products
1. Submit your
2. We buy items
as you request
3. Submit your
4. We ship your items
in the way you choose
1. Sign up for your
free U.S. address.
2. Ship your packages
to our warehouse.
3. Submit your shipping
4. We repack and ship
your packages to you.
A: The insurance is 2% of the declared value of your items.2.Can I use USGoBuy address as my billing address?
A: No. Your USGoBuy address can only be used for receiving packages. All other purposes are prohibited, including but not limit to: using our address as their credit card billing address, indicating or using our address as their residential or business address. Abusing your USGoBuy address will result in account closing permanently and all your packages will be returned to sender immediately.3.Why there’s no information in “My Packages” after my parcels have been delivered to your warehouse?
A: If your parcels are delivered by us but there’s no information in “My Packages”, it is probably because there’s no/incorrect mailbox # on your parcels. Please contact us immediately by sending the tracking # of your parcels and the mailbox #of your account to firstname.lastname@example.org. NOTE: 1. USPS may send your package to another address by mistake, but it still shows delivered in their website. For some high-cost items, we suggest you to use UPS, FedEx instead of USPS. 2. For the package delivered on weekends, it will take more time for updating. Generally it should be added to your account on next Monday.4.When I submit packaged in USGoBuy will be charged?
A: Free charge when submit no more than 10 packages per time. Each additional package over 10(exclude) will be charged $2 per package.5.How is the shipping fee determined?
A: For USPS, shipping fee is determined by the actual weight of your parcel. While for DHL and Fedex, the shipping fee is determined by the greater of the actual weight or the dimensional weight.